FAQ
❓ Frequently Asked Questions (FAQ)
We are the first Czech e-shop to sell G FUEL
You’re in the right place! In 2020, we founded Brainfuel.cz with one goal – to bring G FUEL to the Czech market at a reasonable price without waiting for shipments from the USA.
We are a Czech e-shop with a physical warehouse located directly in the Czech Republic. All products you see in stock are physically available with us.
Expect fast delivery, usually within 2–3 business days. And sometimes, if we’re lucky, your order may arrive even within 24 hours of being placed.
📦 When will my order arrive?
First of all, thank you for your order – we truly appreciate it.
Orders placed before 16:00 on business days are usually shipped the same day. Once handed over to the carrier, delivery typically takes 2–3 business days.
Delivery to Slovakia may sometimes take up to 5 business days. Orders placed during the weekend are handed over to carriers on Monday.
⚡ Are energy drinks suitable for people under 18?
Energy drinks are not suitable for children and adolescents under 18 years old.
Czech legislation does not explicitly regulate the sale of caffeine products to minors, but caffeine may have a negative impact on adolescent development.
For younger customers, we recommend G FUEL Hydration, which contains 0 g caffeine and 0 g sugar.
❌ I placed an order but I don’t want it anymore
No problem – you can cancel your order easily.
Just contact us via email or Instagram and we will cancel it as soon as possible.
Please try to cancel as soon as you make your decision. Time spent processing uncollected orders can be used to serve other customers or improve our website.
Thank you for your understanding.
Where do you ship?
We ship across most of Europe.
Currently, we ship to a total of 21 countries within the EU. You can check whether we deliver to your country in the Shipping section.
Simply change the Country field during checkout to your desired destination from our list.
🤝 Interested in collaboration?
We’re excited about your interest!
If you meet our basic criteria (business ID and social media reach) and believe the collaboration could be beneficial for both sides, send us an email or use the contact form on the page "Influencer Collaboration">/strong>